Evaluation and development of operations

GTK’s key quality assurance evaluation and development procedures are as follows:

  • Internal and external audits
  • Reviews of operational areas
  • Management’s quality system review
  • Self-evaluation

Self-evaluation quality award criteria 

Self-evaluation covers both operating methods (procedures and their appropriate application) and results (key figures and the results they indicate). GTK’s self-evaluations play a major role in identifying areas for development. Self-evaluation aims to create a picture of the effectiveness of GTK’s operations.

Self-evaluation covers both evaluations of internal monitoring and the appropriateness of risk management.