The Geological Survey of Finland’s (GTK) management has drawn up a quality policy and related targets.
GTK’s quality policy is based on customer and other interest group satisfaction, as well as the organisation’s commitment to continual improvements in its operations.
As a research institution, research service organisation, and producer of geological information, GTK has set the following general quality targets:
All personnel are obliged to comply with the jointly accepted operating principles defined in the quality system. GTK’s management supervises compliance with these principles and is also responsible for developing the quality system. Management conducts annual monitoring of quality and environmental policy and checks whether targets have been reached. The named contacts for each co-operation arrangement or project take separate responsibility for co-operation with customers and other interest groups and the fulfilment of customer requirements.
Management pays particular attention to personnel motivation and competence development. GTK has several procedures to ensure personnel’s continued ability to meet the challenges set by the organisation’s operations. All GTK employees are personally responsible for maintaining their professional skills.